Customer Services Assistant

Pentland Ferries

Pentland Ferries is looking for a Customer Services Assistant to join its busy office at Gills Bay in Caithness.
This part time role would suit someone reliable and organised who enjoys dealing with customers and is comfortable using computers.

The Role

Make customer bookings over the phone.
Make bookings for customers visiting the office in person.
Prepare information for ferry sailings.
Carry out general office duties.
Check in passengers for sailings.
Provide accurate information to customers.
Help keep the Gills Bay office running smoothly.

Working Pattern

16.75 hours per week.
Additional check in and weekend cover is required.
Applicants must be available to work weekends.
Holiday and sickness cover will also be required.

What We Are Looking For

Essential

Reliable approach to work.
Ability to provide accurate information.
Good communication skills.
Experience using computers.
Availability to work weekends.
Flexibility to provide holiday and sickness cover.

Not Essential

The employer has not specified previous ferry, travel or customer service experience as essential.

What Is On Offer

Part time position.
Opportunity to work with Pentland Ferries at its Gills Bay operation.
Varied customer service, booking and passenger check in duties.

How To Apply

Apply through Highland Jobs

Please attach your CV and covering letter.

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Maximum file size: 64 MB.

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